Compare Avaya

Zultys vs Avaya: Features, Pricing, and Performance

Expert analysis of Zultys and Avaya with implementation guidance.

Comprehensive comparison of Zultys vs Avaya Hardware platforms, with expert guidance from SmashByte's deployment team.

Why Compare Zultys vs Avaya?

Both Zultys and Avaya are established players in the voip hardware market, but they take fundamentally different approaches to features, pricing, and support. This comparison helps you understand which platform aligns better with your specific requirements, existing infrastructure, and growth trajectory.

Key Differences at a Glance

  • Zultys: Known for phones incompatible with new ucaas platform, but offers strong over-the-air firmware updates with rollback
  • Avaya: Focuses on platform-certified phones with guaranteed compatibility with emphasis on device-as-a-service leasing at $8/month

Feature Comparison

When evaluating Hardware platforms, the features that matter most depend on your use case. Zultys excels in certain scenarios—particularly for teams that prioritize over-the-air firmware updates with rollback—while Avaya shines for organizations that need platform-certified phones with guaranteed compatibility.

Pricing & Total Cost of Ownership

List price rarely tells the full story. Zultys and Avaya have different pricing structures, volume discount thresholds, and hidden costs. SmashByte helps you calculate true 3-year TCO including implementation, training, and ongoing support.

SmashByte's Assessment

We've deployed both platforms across industries including healthcare, finance, and manufacturing. The "right" choice depends on factors like existing infrastructure, in-house technical expertise, compliance requirements, and growth plans.

Schedule a free consultation with SmashByte to get a customized comparison based on your specific environment. We'll provide pricing benchmarks, reference architectures, and implementation timelines for both options.

Issues Others Are Having

Phones incompatible with new UCaaS platform

Creates operational bottlenecks and increases total cost of ownership.

Fix

SmashByte helps you evaluate which platform better addresses this through proof-of-concept testing.

Firmware updates brick 10% of devices

Impacts deployment timeline and ongoing management complexity.

Fix

We provide implementation best practices and cost optimization strategies for both platforms.

Recommended Architecture

For most enterprises, we recommend a phased evaluation approach: start with a 30-day pilot of Zultys or Avaya in a single department or location, establish clear success metrics, then scale based on results. SmashByte can help you design a proof-of-concept that minimizes risk while providing data-driven decision criteria.

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