What Our Users Face
What CallTower Users Face
Pain points, fixes, and value plays sourced from our customer base.
Playbooks by Need
3 live playbooks
Solution
Need Native integrations with Salesforce, HubSpot, and Microsoft? CallTower vs Alternatives
Organizations struggle with support tickets go unanswered for days, making native integrations with salesforce, hubspot, and microsoft a critical requirement.
Solution
Need Reliable call quality with 99.99% uptime SLA? CallTower vs Alternatives
Reliable call quality with 99.99% uptime SLA has become a top priority as enterprises face call quality degrades during peak hours.
Solution
Need Transparent per-user pricing with no usage caps? CallTower vs Alternatives
The UCaaS market offers many options, but only a few truly excel at transparent per-user pricing with no usage caps.
Issues Others Are Having
Fresh from CallTower users
Struggling with Billing surprises from conference call overages?
Solving Billing surprises from conference call overages with UCaaS Optimization
SmashByte's proven approach to resolving billing surprises from conference call overages
Many enterprises using CallTower encounter billing surprises from conference call overages. This challenge typically emerges during initial deployment, creating friction for IT teams. Why This Happens The root cause usually stems from call quality degrades during peak hours, often compounded...
Struggling with Support tickets go unanswered for days?
Support tickets go unanswered for days
CallTower users frequently face this challenge—here's how to fix it
Many enterprises using CallTower encounter support tickets go unanswered for days. This challenge typically emerges during scaling beyond 100 users, creating friction for end users. Why This Happens The root cause usually stems from hidden fees and usage charges pile...
Struggling with Essential features locked behind premium tiers?
How to Fix: Essential features locked behind premium tiers
CallTower users frequently face this challenge—here's how to fix it
Many enterprises using CallTower encounter essential features locked behind premium tiers. This challenge typically emerges during integration with legacy systems, creating friction for finance departments. Why This Happens The root cause usually stems from crm integration requires expensive middleware, often...