What Our Users Face
What FiberLight Users Face
Pain points, fixes, and value plays sourced from our customer base.
Playbooks by Need
3 live playbooks
Solution
Need Automatic failover in under 30 seconds? FiberLight vs Alternatives
Automatic failover in under 30 seconds isn't optional—it's essential for modern network connectivity & fiber deployments. But not all platforms deliver it equally.
Solution
Need Physically diverse carrier paths with different POPs? FiberLight vs Alternatives
Organizations struggle with finding dark fiber between two specific buildings, making physically diverse carrier paths with different pops a critical requirement.
Solution
Need Sub-30 day circuit delivery with online tracking? FiberLight vs Alternatives
The Network market offers many options, but only a few truly excel at sub-30 day circuit delivery with online tracking.
Issues Others Are Having
Fresh from FiberLight users
Struggling with Negotiating with 15 different carrier account reps?
Negotiating with 15 different carrier account reps? Here's the Solution
Expert solutions for Network deployments struggling with this issue
Many enterprises using FiberLight encounter negotiating with 15 different carrier account reps. This challenge typically emerges during initial deployment, creating friction for IT teams. Why This Happens The root cause usually stems from circuit installs take 90+ days, often compounded...
Struggling with Finding dark fiber between two specific buildings?
Finding dark fiber between two specific buildings? Here's the Solution
SmashByte's proven approach to resolving finding dark fiber between two specific buildings
Many enterprises using FiberLight encounter finding dark fiber between two specific buildings. This challenge typically emerges during scaling beyond 100 users, creating friction for end users. Why This Happens The root cause usually stems from primary and backup circuits run...
Struggling with Justifying circuit cost to remote office locations?
How to Fix: Justifying circuit cost to remote office locations
SmashByte's proven approach to resolving justifying circuit cost to remote office locations
Many enterprises using FiberLight encounter justifying circuit cost to remote office locations. This challenge typically emerges during integration with legacy systems, creating friction for finance departments. Why This Happens The root cause usually stems from outages last hours with no...