What Our Users Face
What Fusion Connect Users Face
Pain points, fixes, and value plays sourced from our customer base.
Playbooks by Need
3 live playbooks
Solution
Need Automatic failover in under 30 seconds? Fusion Connect vs Alternatives
Organizations struggle with justifying circuit cost to remote office locations, making automatic failover in under 30 seconds a critical requirement.
Solution
Need Physically diverse carrier paths with different POPs? Fusion Connect vs Alternatives
The Network market offers many options, but only a few truly excel at physically diverse carrier paths with different pops.
Solution
Need Sub-30 day circuit delivery with online tracking? Fusion Connect vs Alternatives
The Network market offers many options, but only a few truly excel at sub-30 day circuit delivery with online tracking.
Issues Others Are Having
Fresh from Fusion Connect users
Struggling with Negotiating with 15 different carrier account reps?
Negotiating with 15 different carrier account reps? Here's the Solution
SmashByte's proven approach to resolving negotiating with 15 different carrier account reps
Many enterprises using Fusion Connect encounter negotiating with 15 different carrier account reps. This challenge typically emerges during initial deployment, creating friction for IT teams. Why This Happens The root cause usually stems from circuit installs take 90+ days, often...
Struggling with Finding dark fiber between two specific buildings?
How to Fix: Finding dark fiber between two specific buildings
Practical fixes for Fusion Connect and alternative Network platforms
Many enterprises using Fusion Connect encounter finding dark fiber between two specific buildings. This challenge typically emerges during scaling beyond 100 users, creating friction for end users. Why This Happens The root cause usually stems from primary and backup circuits...
Struggling with Justifying circuit cost to remote office locations?
How to Fix: Justifying circuit cost to remote office locations
Expert solutions for Network deployments struggling with this issue
Many enterprises using Fusion Connect encounter justifying circuit cost to remote office locations. This challenge typically emerges during integration with legacy systems, creating friction for finance departments. Why This Happens The root cause usually stems from outages last hours with...