Privacy Policy

Last updated: February 11, 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and company information
  • Account credentials and payment information
  • Communications and correspondence with SmashByte
  • Usage data and call detail records (CDRs) for service delivery

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our telecommunications services
  • Process transactions and send transaction notifications
  • Send marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations and prevent fraud

3. SMS/Text Message Marketing

When you provide your phone number and consent to receive marketing messages, we may send you promotional SMS and MMS messages about our products, services, and special offers. You can opt-out at any time by replying STOP.

4. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who assist in delivering our services
  • Upstream carriers and network partners for service delivery
  • Legal authorities when required by law
  • Business partners with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Call detail records may be retained for regulatory compliance purposes.

7. Your Rights

You have the right to:

  • Access and request a copy of your personal information
  • Correct inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt-out of marketing communications
  • File a complaint with a data protection authority

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: hello@smashbyte.com
Address: SmashByte, Inc., California, United States