How a 40-Person MSP Built a Defensible Security Stack
Managed service provider · IT Services / MSP
Challenge
The MSP was patching and monitoring endpoints manually, with no formal incident response plan or backup immutability.
Solution
SmashByte Security deployed endpoint management, autonomous patching, immutable backups, EDR and a documented IR playbook.
Results
- Patch compliance increased from 60% to 95% within 90 days
- First formal incident response plan and tabletop exercise completed
- Cyber insurance renewal required fewer exceptions
Tags
Endpoint management
Patch management
Backup & recovery
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