Compare GigTel

Compare Pilot and GigTel for SIP Trunking & Wholesale Voice

SmashByte breaks down the key differences to help you choose the right SIP Trunking platform.

SmashByte's unbiased analysis of Pilot and GigTel based on 100+ enterprise deployments.

Why Compare Pilot vs GigTel?

Both Pilot and GigTel are established players in the sip trunking & wholesale voice market, but they take fundamentally different approaches to features, pricing, and support. This comparison helps you understand which platform aligns better with your specific requirements, existing infrastructure, and growth trajectory.

Key Differences at a Glance

  • Pilot: Known for outbound calls show "spam likely" without stir/shaken, but offers strong 99.99% call completion rate with sla
  • GigTel: Focuses on full stir/shaken attestation level a with emphasis on automatic e911 updates via portal

Feature Comparison

When evaluating SIP Trunking platforms, the features that matter most depend on your use case. Pilot excels in certain scenarios—particularly for teams that prioritize 99.99% call completion rate with sla—while GigTel shines for organizations that need full stir/shaken attestation level a.

Pricing & Total Cost of Ownership

List price rarely tells the full story. Pilot and GigTel have different pricing structures, volume discount thresholds, and hidden costs. SmashByte helps you calculate true 3-year TCO including implementation, training, and ongoing support.

SmashByte's Assessment

We've deployed both platforms across industries including healthcare, finance, and manufacturing. The "right" choice depends on factors like existing infrastructure, in-house technical expertise, compliance requirements, and growth plans.

Schedule a free consultation with SmashByte to get a customized comparison based on your specific environment. We'll provide pricing benchmarks, reference architectures, and implementation timelines for both options.

Issues Others Are Having

Outbound calls show "Spam Likely" without STIR/SHAKEN

Creates operational bottlenecks and increases total cost of ownership.

Fix

SmashByte helps you evaluate which platform better addresses this through proof-of-concept testing.

International routes to UK have 5% failure rate

Impacts deployment timeline and ongoing management complexity.

Fix

We provide implementation best practices and cost optimization strategies for both platforms.

Recommended Architecture

For most enterprises, we recommend a phased evaluation approach: start with a 30-day pilot of Pilot or GigTel in a single department or location, establish clear success metrics, then scale based on results. SmashByte can help you design a proof-of-concept that minimizes risk while providing data-driven decision criteria.

Solutions by Need

See all →

Playbook

Need 99.99% call completion rate with SLA? GigTel vs Alternatives

99.99% call completion rate with SLA has become a top priority as enterprises face international routes to uk have 5% failure rate.

View need page

Playbook

Need Automatic E911 updates via portal? GigTel vs Alternatives

Organizations struggle with setting up carrier failover without double billing, making automatic e911 updates via portal a critical requirement.

View need page

Playbook

Need Full STIR/SHAKEN attestation level A? GigTel vs Alternatives

The SIP Trunking market offers many options, but only a few truly excel at full stir/shaken attestation level a.

View need page